Privacy Policy
Effective Date: June 2025
Merriman Ltd respects your privacy and is committed to protecting your personal information.
Information We Collect:
- Name
- Email address
- Telephone number
- Shipping and billing address
- Payment information
- Order history
- Website usage data
How We Use Your Information:
- Process orders
- Deliver products
- Provide customer support
- Improve our services
- Comply with legal obligations
We do not sell customer information to third parties.
Information may be shared with payment processors, logistics providers, and regulatory authorities where required.
Customers may request access, correction, or deletion of personal data by contacting info@merrimanltd.com.
Merriman Ltd uses cookies to improve website functionality and user experience.
For privacy enquiries contact:
info@merrimanltd.com
Shipping & Delivery Policy
Effective Date: June 2025
Merriman Ltd supplies products internationally.
Shipping times vary depending on:
- Product availability
- Destination country
- Customs clearance
- Freight schedules
Estimated delivery times are provided for guidance only and are not guaranteed.
Customers are responsible for ensuring delivery information is accurate.
Risk of loss transfers to the customer upon delivery to the shipping address provided.
Import duties, taxes, customs charges, and local fees are the responsibility of the customer unless otherwise stated.
For shipping enquiries contact:
info@merrimanltd.com
Refund & Return Policy
Effective Date: June 2025
Customer satisfaction is important to Merriman Ltd.
Standard products may be returned within 14 calendar days of delivery if:
- The product remains unused.
- The product is in original condition.
- The product is returned with original packaging where applicable.
- Written authorization is obtained before return.
Customers are responsible for return shipping costs unless:
- The wrong item was supplied.
- The item arrived damaged.
- The product contains a verified manufacturing defect.
Customized, special-order, or made-to-order products are non-returnable unless defective.
Approved refunds are issued to the original payment method within 14 business days after inspection and approval.
For return requests contact:
info@merrimanltd.com
All prices are Great British Pounds GBP