Refund & Return Policy
Effective Date: June 2025
Customer satisfaction is important to Merriman Ltd.
Standard products may be returned within 14 calendar days of delivery if:
- The product remains unused.
- The product is in original condition.
- The product is returned with original packaging where applicable.
- Written authorization is obtained before return.
Customers are responsible for return shipping costs unless:
- The wrong item was supplied.
- The item arrived damaged.
- The product contains a verified manufacturing defect.
Customized, special-order, or made-to-order products are non-returnable unless defective.
Approved refunds are issued to the original payment method within 14 business days after inspection and approval.
For return requests contact:
info@merrimanltd.com
